Mt. Fuji from the air

I took an airplane to Okayama this morning and while waiting at the airport I noticed how clear the air was. Once I got into the air I was treated with a wonderful view of Mt. Fuji!

Mt. Fuji!

Garmin’s customer service: excellent

After running webupdate on my Garmin Edge 800 the device largely ceased to respond properly.

I contacted Garmin customer support and got a relatively quick response. After suggesting a few possible ways to fix the device, the service staff recommended that I ship the device to them for repair.

Garmin’s repair policy is that if there is no evidence of abuse to the device they will repair it for free but the customer is responsible for the round trip shipping costs. In my case they changed me about 3 100 yen for the DHL shipping back to Japan.

I got the device back and it worked perfectly.

For those considering buying a GPS based device, Garmin’s customer service was very helpful and responsive.